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What Our Customers Say
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Carlos and his brother were incredible guides, picking us up from San Jose at an odd hour to ensure we were in La Fortuna by the early morning. We enjoyed... read more a delicious breakfast at a local soda together and all had a great time learning about each other. Be on the look out for his new app that will collate tourism services across the country in one stop shop!
Carlos’ recommendation (and discount) to North Fields was a huge hit, and his personal touch and genuine appreciation for his town and country were apparent. When we went back to San Jose, he took us to a local park to visit the oldest tree in the area which was by a friend which was beautiful and off the beaten path, and he then took us to another friend’s art house where we met his toucan! These were incredibly unique experiences that only Carlos can provide.
Overall, Carlos and Arenal were the best guides we’ve ever had. Do not hesitate to plan your trip with them, tours and all. Their personal touch, knowledge of the area, and ability to go off the beaten path is unmatched. Thank you for a wonderful experience in La Fortuna!
Rish S
February 4, 2024
Great experience as a female solo traveler! - The service provided was awesome. I definitely appreciate the professionalism of the drivers, and communication with the owner. Highly recommend!
EnjoyYourDaysOff
January 29, 2024
Viaje a Costa Rica en Enero 2024 con mi mamá para mi cumpleaños. Tuvimos una experiencia de maravilla con Arenal Rides! Ignacio, fue que no recogió en el aeropuerto de... read more San José y hasta nos acompañó hacer la caminata para ver la mano de mantra antes de ir a La Fortuna. Desde La Fortuna conocimos a Carlos quien fue el que nos llevaba/traía por La Fortuna. Fui a Sky Adventure y The Springs Resort & Spa. Carlos siempre estuvo muy puntual en recogernos y ayudaba a mi mamá (que le tenía mucho miedo a las curvas en la carretera) sentirse cómoda y segura. El sabía cuánto yo quería ver un oso perezoso y nos llevó adonde tal ves podrá ver uno, pero aún no estaba. Como quiera fue un placer conocer a Erian, ver toda su arte, y comprar souvenirs! Quien también nos brindó agua de coco fresca cuando llegamos. El solo hecho que hicieron el esfuerzo para yo poder ver un perezoso significó mucho. Después de La Fortuna, íbamos ir a Monte Verde cuando Carlos recomendó ir a Parque Aventuras en San Luis - no me lo esperaba cuanto lo disfruté!!! Pude hacer zip lining, el trazan swing, y el superman/wonderwoman. Gracias a esa recomendación, no ahorramos bastante tiempo y dinero que se iba gastar haciendo las mismas actividades en Monte Verde. Terminamos el viaje en Taramindo, donde Carlos nos llevó la mitad del camino y después Elbert nos llevó la última mitad muy cómoda y sin problemas! Cada empleado que trabaja por este negocio, y el dueño Carlos, especialmente, fueron totalmente amable, respetuoso, profesional, y chistosos! Mi mamá y yo no reímos muchísimo y honestamente no me voy a cansar en agradecerles por ayudarme pasar mi primera vez en Costa Rica de chimba!!! Ya estoy planeando para cuando regresaré - PURA VIDA!!
Tour38200097684
January 24, 2024 -
Carlos and Arenal Rides will not disappoint! - I found Carlos and Arenal Rides after reading a review on Reddit. He was quick to respond and we were scheduled. I can not say anything other than Arenal Rides... read more went above and beyond to make are trip less stressful knowing we had them to pick us up on time and moves us around. Starting at Liberia Airport to Tamarindo, Tamarindo to Lake Arenal, 2 days of transport into La Fortuna for tours he suggest and we were not disappointed and finally Lake Arenal to Liberia Airport. We fell like we have gained a new friend in Carlos! Do not hesitate to book his services, you will not be disappointed.
Monic T
January 24, 2024
Best taxi service! - I couldn't speak any more highly of this taxi. service. The drivers were timely, excellent with communicating, and always made a point to highlight noteworthy stops (for food, sightseeing). I... read more would definitely recommend this service to anyone who needs transportation while in the area. We were able to drive between various towns that were hours apart and the driver was very friendly throughout, offering us the option to play our own music and being flexible with stops. He even brought us to a lookout point where we saw crocodiles, alligators and iguanas for free!
Pia W
January 24, 2024
the go to for private transportation in Costa Rica!! - Arenal Rides is great for private transportation across Costa Rica. We were a group of five and booked rides through Carlos to and from many cities, such as SJO, La... read more Fortuna, Manuel Antonio, and Monteverde. Carlos was always very responsive via text.
While the rides were booked through Carlos, he would send drivers from his network. Our favourite driver was Elbert. We had him about 3 times. Elbert was super kind. He even let us stop to see the crocodile bridge and go ATV riding.
The vans used for the transportation are spacious and clean. The roads in Costa Rica can be tricky so it was great to have drivers who are so familiar with the roads. We always felt very safe.
I would 100% use Arenal Rides in the future!!
Alexandria C
January 23, 2024 -
Perfect! - Great experience! Carlos was wonderful and responsive and very flexible in my pickup times. Fantastic experience overall
Alex I
January 23, 2024
My sister and I contacted Carlos to help arrange our travel from SJO airport to La Fortuna and then Monteverde to Dominical. Carlos was always available and professional in helping... read more us arrange the transport. If he wasn't available to drive us, his team of drivers were also very efficient and kind. We made all of our bookings and communicated with him via Whatsapp and we felt so relieved knowing our transportation was in good hands and we didn't need to stress about it. Thank you Carlos + team! We'll definitely be using your services when we visit again. Pura vida!
Elvira B
January 22, 2024
Book with Arenal Rides and never look back!!! - I can’t recommend Arenal Rides enough!! Arenal Rides is the most reliable private ride service in Costa Rica and La Fortuna area. Carlos and Elbert were an absolute pleasure to... read more drive with - felt like being with friends 😊 no doubt private rides with Arenal Rides is the best way to travel around Costa Rica. Not only was the ride excellent but Carlos went above and beyond to provide tips, recommendations, and even surprised us with a couple of fun stops on our rides (I won’t spoil the surprises - you'll just have to book with Arenal Rides to see for yourself). Prices were also the best we found in CR for private ride services. We enjoyed the services so much, we named our favourite sloth after our driver Carlos (picture attached). I am genuinely looking forward to the next time we get to come back to Costa Rica and book with Carlos and his team again. Enjoy!
mbarda1
January 21, 2024 -
Wonderful rides! - Carlos was wonderful to work with. Albert picked us up at the airport promptly. We stopped whenever we needed to along the way to our hotel in Arenal. Our driver,... read more Julio took us from Monteverde to Manuel Antonio. Once again stopped whenever we needed to including once to show us crocodiles and another time he spotted toucans. Their rates are really reasonable. We definitely will be recommending them to friends!
blaisebe
January 17, 2024
Transportation with Carlos is punctual and personable! - I arranged transportation with Carlos to a kiteboard lesson on Lake Arenal, after our hotel quoted me 3 x's the price from their transportation service. Carlos had excellent communication... read more via WhatsApp and was always punctual. After using him the first day, our group used him 4 more times to go into town for dinner. Each time, he communicated with us on WhatsApp and was always on-time. You can send payments via Venmo, which is also very convenient. Our group loved Carlos and we highly recommend his transportation services!
virgincharteryachts
January 16, 2024 -
Amazing customer service - Carlos provides amazing customer service! We used Arenal Rides to get to and from our hotel in La Fortuna to the airport in San Jose and had an excellent experience.... read more Carlos was easy to communicate with and our drivers were friendly and provided lots of information about places we passed and Costa Rica. One of our vans even had free WiFi. Carlos also helped us coordinate other needs while in Costa Rica, he truly goes above and beyond. I highly recommend Arenal Rides for your transit needs!
lauraatravels12
January 11, 2024
Excelente gente, excelente servicio: ¡no puedo recomendar lo suficiente! ?????????? - ¡Fue genial viajar con Carlos y Elbert!
Se aseguraron de que tuviéramos transporte cómodo y seguro desde San José al Arenal Observatory Lodge, a Manuel Antonio y de regreso... read more a San José. Son personas maravillosas, y ambos son muy amables y fáciles de tratar.
Carlos nos llevó a algunos lugares familiares en el camino para observar aves y nos ayudó a detectar algunas ranas venenosas que nunca hubiéramos podido detectar por nuestra cuenta. (¡Hicimos un par de caminatas guiadas más adelante en nuestro viaje y nunca vimos otra!) También nos mostró esta increíble ceiba MASIVA de 500 años: ¡súper genial! En un viaje, tuvimos que parar en un cajero automático para retirar efectivo y Carlos, pensativo, nos llevó a un banco con un tipo de cambio y una tarifa de retiro más bajos.
Elbert nos llevó a un par de tiendas de souvenirs camino a Manuel Antonio y fue muy paciente mientras nos tomábamos nuestro tiempo para mirar a nuestro alrededor. Fue muy atento, se ofreció a parar para ir al baño en cualquier momento y nos dejó elegir música en su Spotify.
Estos muchachos son personas realmente fantásticas y viajar con ellos se sintió como viajar en carretera con amigos. Son muy atentos, atentos, puntuales, agradables y realmente hicieron que moverse por un país extranjero fuera mucho menos estresante de lo que podría haber sido.
¡Definitivamente usaremos Arenal Rides nuevamente cada vez que estemos de visita!
Reserva con ellos: ¡te alegrarás de haberlo hecho!
Megan S
October 20, 2023
¡Carlos es el mejor! - Comuníquese con Carlos para cualquiera de sus necesidades de transporte mientras esté en Costa Rica. Es amigable, confiable y realmente se preocupa por su visita. Hizo que fuera fácil reservar... read more y comunicarse para asegurarse de que todos los detalles estuvieran atendidos antes de nuestra recogida.
Carlos nos llevó de Monteverde a Arenal y luego a nuestro vuelo de salida LIR. Él realmente se preocupa y nos trató como nuevos amigos que estaba conociendo y nos dio excelentes recomendaciones sobre todo lo que hay que hacer en La Fortuna.
Justin T
October 16, 2023 -
Carlos es el MEJOR!! - Hola viajeros, me gustaría escribir un poco sobre mi experiencia con Carlos de Arenal Rides. Mucha gente recomendó a Carlos en Reddit y no sorprende por qué.
A mitad... read more de nuestro viaje, dejamos nuestro auto alquilado y decidimos confiar en un profesional local para que nos llevara a La Fortuna, donde las carreteras sinuosas pueden volverse un poco complicadas. Carlos fue el profesional en el que confiamos.
Inmediatamente quedó claro que estábamos en manos de un alma compasiva, hábil, amable y generosa que no quiere nada más que llevarlo a su destino de manera segura. La comodidad fue de primer nivel (le pedimos a Carlos que subiera el aire acondicionado, que se detuviera a tomar un café, etc. y estuvo más que feliz de ayudar). Sus precios son más que justos y nunca he conocido a un conductor que merezca más propinas. ! ! Él es verdaderamente "sal de la tierra" en todos los sentidos.
Carlos es mucho más que "sólo un conductor". Es una buena persona que le hará cambiar de opinión sobre lo que realmente es un servicio de primer nivel. Se convirtió en nuestro amigo e hizo que nuestro primer viaje a Costa Rica fuera realmente mágico. Su número de What's App es +50671709978.
PURA VIDA Carlos, ¡nos volveremos a encontrar! !
Jarrett G
October 2, 2023
Paseos privados pura vida. - Encontramos Arenal Rides a través de la comunidad de Reddit y no nos arrepentimos. Carlos fue excelente con la comunicación, ofreció consejos sobre nuestro itinerario, tuvo precios justos y fue... read more flexible con los métodos y horarios de pago. Tuvimos 2 viajes con Elberth: es el conductor más fluido y tiene buenas recomendaciones de restaurantes. ¡Realmente encarnan pura vida y los recomendamos encarecidamente a todos!
omgo0kness
September 17, 2023
Amazing experience with Arenal Rides - "Viajé a Costa Rica en Marzo 2023 con mi familia, usamos a Arenal Rides para transportarnos y reservar nuestros tours fuimos a San José, La Fortuna y Tamarindo,... read more Carlos y Elberth fueron chóferes increíbles nos sentimos seguros y felices en nuestro viaje.
Gladis P
June 14, 2023
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Carlos and his brother were incredible guides, picking us up from San Jose at an odd hour to ensure we were in La Fortuna by the early morning. We enjoyed... read more a delicious breakfast at a local soda together and all had a great time learning about each other. Be on the look out for his new app that will collate tourism services across the country in one stop shop!
Carlos’ recommendation (and discount) to North Fields was a huge hit, and his personal touch and genuine appreciation for his town and country were apparent. When we went back to San Jose, he took us to a local park to visit the oldest tree in the area which was by a friend which was beautiful and off the beaten path, and he then took us to another friend’s art house where we met his toucan! These were incredibly unique experiences that only Carlos can provide.
Overall, Carlos and Arenal were the best guides we’ve ever had. Do not hesitate to plan your trip with them, tours and all. Their personal touch, knowledge of the area, and ability to go off the beaten path is unmatched. Thank you for a wonderful experience in La Fortuna!
Rish S
February 4, 2024 -
Viaje a Costa Rica en Enero 2024 con mi mamá para mi cumpleaños. Tuvimos una experiencia de maravilla con Arenal Rides! Ignacio, fue que no recogió en el aeropuerto de... read more San José y hasta nos acompañó hacer la caminata para ver la mano de mantra antes de ir a La Fortuna. Desde La Fortuna conocimos a Carlos quien fue el que nos llevaba/traía por La Fortuna. Fui a Sky Adventure y The Springs Resort & Spa. Carlos siempre estuvo muy puntual en recogernos y ayudaba a mi mamá (que le tenía mucho miedo a las curvas en la carretera) sentirse cómoda y segura. El sabía cuánto yo quería ver un oso perezoso y nos llevó adonde tal ves podrá ver uno, pero aún no estaba. Como quiera fue un placer conocer a Erian, ver toda su arte, y comprar souvenirs! Quien también nos brindó agua de coco fresca cuando llegamos. El solo hecho que hicieron el esfuerzo para yo poder ver un perezoso significó mucho. Después de La Fortuna, íbamos ir a Monte Verde cuando Carlos recomendó ir a Parque Aventuras en San Luis - no me lo esperaba cuanto lo disfruté!!! Pude hacer zip lining, el trazan swing, y el superman/wonderwoman. Gracias a esa recomendación, no ahorramos bastante tiempo y dinero que se iba gastar haciendo las mismas actividades en Monte Verde. Terminamos el viaje en Taramindo, donde Carlos nos llevó la mitad del camino y después Elbert nos llevó la última mitad muy cómoda y sin problemas! Cada empleado que trabaja por este negocio, y el dueño Carlos, especialmente, fueron totalmente amable, respetuoso, profesional, y chistosos! Mi mamá y yo no reímos muchísimo y honestamente no me voy a cansar en agradecerles por ayudarme pasar mi primera vez en Costa Rica de chimba!!! Ya estoy planeando para cuando regresaré - PURA VIDA!!
Tour38200097684
January 24, 2024 -
Carlos and Arenal Rides will not disappoint! - I found Carlos and Arenal Rides after reading a review on Reddit. He was quick to respond and we were scheduled. I can not say anything other than Arenal Rides... read more went above and beyond to make are trip less stressful knowing we had them to pick us up on time and moves us around. Starting at Liberia Airport to Tamarindo, Tamarindo to Lake Arenal, 2 days of transport into La Fortuna for tours he suggest and we were not disappointed and finally Lake Arenal to Liberia Airport. We fell like we have gained a new friend in Carlos! Do not hesitate to book his services, you will not be disappointed.
Monic T
January 24, 2024 -
Best taxi service! - I couldn't speak any more highly of this taxi. service. The drivers were timely, excellent with communicating, and always made a point to highlight noteworthy stops (for food, sightseeing). I... read more would definitely recommend this service to anyone who needs transportation while in the area. We were able to drive between various towns that were hours apart and the driver was very friendly throughout, offering us the option to play our own music and being flexible with stops. He even brought us to a lookout point where we saw crocodiles, alligators and iguanas for free!
Pia W
January 24, 2024 -
the go to for private transportation in Costa Rica!! - Arenal Rides is great for private transportation across Costa Rica. We were a group of five and booked rides through Carlos to and from many cities, such as SJO, La... read more Fortuna, Manuel Antonio, and Monteverde. Carlos was always very responsive via text.
While the rides were booked through Carlos, he would send drivers from his network. Our favourite driver was Elbert. We had him about 3 times. Elbert was super kind. He even let us stop to see the crocodile bridge and go ATV riding.
The vans used for the transportation are spacious and clean. The roads in Costa Rica can be tricky so it was great to have drivers who are so familiar with the roads. We always felt very safe.
I would 100% use Arenal Rides in the future!!
Alexandria C
January 23, 2024 -
My sister and I contacted Carlos to help arrange our travel from SJO airport to La Fortuna and then Monteverde to Dominical. Carlos was always available and professional in helping... read more us arrange the transport. If he wasn't available to drive us, his team of drivers were also very efficient and kind. We made all of our bookings and communicated with him via Whatsapp and we felt so relieved knowing our transportation was in good hands and we didn't need to stress about it. Thank you Carlos + team! We'll definitely be using your services when we visit again. Pura vida!
Elvira B
January 22, 2024 -
Book with Arenal Rides and never look back!!! - I can’t recommend Arenal Rides enough!! Arenal Rides is the most reliable private ride service in Costa Rica and La Fortuna area. Carlos and Elbert were an absolute pleasure to... read more drive with - felt like being with friends 😊 no doubt private rides with Arenal Rides is the best way to travel around Costa Rica. Not only was the ride excellent but Carlos went above and beyond to provide tips, recommendations, and even surprised us with a couple of fun stops on our rides (I won’t spoil the surprises - you'll just have to book with Arenal Rides to see for yourself). Prices were also the best we found in CR for private ride services. We enjoyed the services so much, we named our favourite sloth after our driver Carlos (picture attached). I am genuinely looking forward to the next time we get to come back to Costa Rica and book with Carlos and his team again. Enjoy!
mbarda1
January 21, 2024 -
Wonderful rides! - Carlos was wonderful to work with. Albert picked us up at the airport promptly. We stopped whenever we needed to along the way to our hotel in Arenal. Our driver,... read more Julio took us from Monteverde to Manuel Antonio. Once again stopped whenever we needed to including once to show us crocodiles and another time he spotted toucans. Their rates are really reasonable. We definitely will be recommending them to friends!
blaisebe
January 17, 2024



